Complaints Procedure

We strive to provide the best advice and service to all our clients but should you feel dissatisfied and wish to complain, you can do so by contacting our Compliance Officer.

Post: The Compliance Officer, JTM Financial Services Ltd, 3 Princes Court, Princes Road, Ferndown, Dorset BH22 9JG

Telephone: 01202 861500


If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Post: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Telephone: 0300 123 9123 (charged at a national rate) or 0800 023 4567 (free from landlines)